Terms of Use
Welcome to the Nationwide Compounding Rx® website. These Terms of Use (“Terms”) govern your access to and use of this website and any related webpages, portals, forms, accounts, or online services operated by Nationwide Compounding Rx® that link to these Terms collectively, the “Site.”
Privacy Policy
Last Updated: August 1, 2024
Nationwide Compounding Rx® (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Privacy Policy
Last Updated: August 1, 2024
Nationwide Compounding Rx® (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
“Nationwide Compounding,” “Nationwide Compounding Rx®,” “we,” “us,” and “our” refer to Nationwide Compounding Rx®. “You” and “your” refer to any individual or organization accessing or using the Site, including patients, caregivers, healthcare providers, and representatives of healthcare organizations.
By accessing or using the Site, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, please do not use the Site.
1. Eligibility
You may use the Site only if you are legally capable of entering into a binding agreement.
If you access or use the Site on behalf of a patient, minor, healthcare practice, company, or other organization, you represent that you have the legal authority to act on that person’s or organization’s behalf and to provide any information submitted through the Site.
Individuals under 18 years of age should use the Site only with the involvement of a parent or legal guardian unless otherwise permitted by applicable law.
You agree to use the Site only for lawful purposes and in accordance with these Terms and all applicable federal, state, and local laws.
The Site is intended primarily for users located in the United States. Nationwide Compounding does not represent that the Site or its pharmacy services are available or legally permitted in every jurisdiction.
2. Medical Disclaimer
Information provided through the Site is for general educational and informational purposes only. It is not intended to replace the professional judgment of a qualified healthcare provider or pharmacist.
Nothing on the Site should be interpreted as:
- Medical, pharmaceutical, nursing, or other professional advice;
- A diagnosis or treatment recommendation;
- A recommendation to begin, discontinue, increase, decrease, or otherwise modify a medication or treatment;
- A guarantee that a medication, formulation, ingredient, therapy, or treatment is appropriate, safe, effective, or legally available for any individual patient;
- A guarantee of a particular clinical or health outcome; or
- A substitute for consultation with a prescribing provider or pharmacist.
References to medications, ingredients, dosage forms, routes of administration, clinical studies, professional guidelines, medical conditions, or therapeutic categories are provided for educational purposes only. Such information should not be interpreted as an individualized treatment recommendation or as evidence that a particular medication is appropriate for you.
Viewing the Site, submitting a general inquiry, creating an account, or communicating through a general Site feature does not, by itself, establish a physician-patient, pharmacist-patient, telehealth provider-patient, or other healthcare professional relationship.
Always consult a qualified healthcare provider regarding your medical condition, symptoms, medications, allergies, treatment options, and individual healthcare needs. Never disregard professional medical advice or delay seeking care because of information available through the Site.
The Site is not intended for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention.
3. Pharmacy Services and Prescriptions
Certain Nationwide Compounding services require a valid prescription or medication order issued by a properly licensed and authorized healthcare provider for a legitimate medical purpose.
Submitting a prescription, medication request, inquiry, or other information through the Site does not guarantee that Nationwide Compounding has received, accepted, or agreed to fill the prescription.
Before preparing or dispensing a medication, Nationwide Compounding may:
- Verify the prescription or medication order;
- Verify the prescribing provider’s identity, credentials, licensure, registration, and prescribing authority;
- Confirm patient identity, location, contact information, allergies, or other relevant information;
- Request additional records, documentation, or clarification;
- Contact the patient, caregiver, prescribing provider, or healthcare organization;
- Review the prescription for completeness, clinical appropriateness, safety, compatibility, and legality;
- Confirm that the requested medication may legally be compounded and dispensed;
- Confirm that Nationwide Compounding is authorized to serve the patient’s location; and
- Complete other necessary clinical, safety, quality, payment, or administrative reviews.
Every prescription is subject to the independent professional judgment of a licensed pharmacist. A pharmacist may request clarification, require additional information, contact the prescriber, delay preparation, recommend that the prescriber consider an alternative, decline to compound or dispense, or refer the prescription elsewhere when appropriate.
These decisions may be based on patient safety, clinical appropriateness, prescription validity, applicable law, professional standards, ingredient availability, stability, compatibility, delivery requirements, or other considerations within the pharmacist’s professional judgment.
Submission of a prescription or medication request does not obligate Nationwide Compounding to prepare, dispense, refill, transfer, ship, or otherwise provide the requested medication.
Prescriptions for controlled substances may be subject to additional identity verification, prescriber confirmation, prescription-monitoring-program review, documentation requirements, geographic restrictions, refill limitations, or other requirements permitted or required by law. Submission of a controlled-substance prescription does not guarantee that it will be filled.
No information on the Site constitutes an offer to sell or dispense a prescription medication without satisfaction of all applicable legal, professional, clinical, payment, and operational requirements.
4. Important Information About Compounded Medications
Nationwide Compounding Rx® operates as a 503A state-licensed pharmacy and provides pharmacy services only where legally authorized.
When applicable, Nationwide Compounding prepares patient-specific compounded medications pursuant to valid prescriptions or medication orders and in accordance with applicable federal and state law.
Compounded medications are not approved by the United States Food and Drug Administration (“FDA”). The FDA does not review compounded medications for safety, effectiveness, or quality before they are marketed.
Compounded medications are not the same as FDA-approved brand-name or generic medications. A healthcare provider may prescribe a compounded medication when the provider determines that an available FDA-approved medication does not adequately meet an individual patient’s clinical needs or when compounding is otherwise legally permitted.
Information on the Site concerning compounded medications, ingredients, strengths, dosage forms, routes of administration, or therapeutic uses is educational only. It does not guarantee that a particular compounded medication:
- Is appropriate for an individual patient;
- Will be prescribed by a healthcare provider;
- Will be accepted or prepared by Nationwide Compounding;
- Will produce a particular result;
- Is superior to an FDA-approved medication;
- Will remain available;
- Is available in every state; or
- Has been reviewed or approved by the FDA.
Compounded medications may differ in appearance or other characteristics from previously dispensed medications, medications prepared by another pharmacy, or commercially manufactured products. Differences may include color, flavor, odor, texture, viscosity, capsule size, tablet appearance, inactive ingredients, base, packaging, labeling, or ingredient supplier.
Nationwide Compounding may use a different legally permissible ingredient supplier, base, excipient, flavor, capsule, container, or packaging component when consistent with the authorized prescription and applicable quality requirements. Prescriber authorization will be obtained when required by applicable law or professional standards.
Medication or formulation availability may change due to ingredient shortages, backorders, manufacturer discontinuations, supplier limitations, recalls, testing or quality concerns, regulatory actions, changes in law, or other circumstances outside Nationwide Compounding’s reasonable control.
Nationwide Compounding does not guarantee the continued availability of any ingredient, formulation, strength, dosage form, flavor, package size, or pharmacy service.
Patients should discuss the potential benefits, risks, alternatives, and limitations of compounded medications with their prescribing provider and pharmacist.
For additional information, visit the FDA’s Compounding and the FDA: Questions and Answers.
5. Patient Responsibilities
Patients, caregivers, parents, legal guardians, and authorized representatives agree to:
- Provide complete, accurate, and current information;
- Promptly update information that is inaccurate or has changed;
- Provide truthful information regarding the patient’s identity, location, health conditions, allergies, sensitivities, medications, and prescribing provider when requested;
- Review the medication label and accompanying instructions before use;
- Confirm that the patient name, medication, strength, dosage form, and directions appear consistent with the expected prescription;
- Use medications only as directed by the prescribing provider, pharmacist, and prescription label;
- Store, refrigerate, handle, measure, and administer medications as directed;
- Use appropriate measuring and administration devices when applicable;
- Keep medications secure and out of the reach of children, pets, and unauthorized individuals;
- Use medications only for the patient for whom they were prescribed;
- Never sell, give away, transfer, distribute, divert, or share prescription medication;
- Contact the prescribing provider or pharmacist before changing or discontinuing treatment; and
- Properly dispose of unused, expired, recalled, or discontinued medication.
Patients and caregivers should promptly notify Nationwide Compounding of suspected dispensing or labeling errors, unexpected reactions, adverse events, damaged products, suspected contamination, visible particles, unusual appearance, opened or leaking packaging, storage concerns, temperature concerns, or any other question regarding medication quality or integrity.
Do not use a medication if you believe it was dispensed for the wrong patient, contains incorrect information, appears damaged or contaminated, has been tampered with, or may have been stored improperly. Contact Nationwide Compounding promptly for instructions.
For serious reactions or urgent medical concerns, contact the prescribing provider or seek emergency medical care as appropriate.
6. Healthcare Provider Responsibilities
Healthcare providers and their authorized representatives who use the Site represent that:
- They hold all licenses, registrations, credentials, and prescribing authority required for their professional activities;
- Information and documentation they submit are accurate, complete, and not misleading;
- They are authorized to prescribe or order the requested medication in the applicable jurisdiction;
- Each prescription or medication order is issued for a legitimate medical purpose within the usual course of professional practice;
- They have established any provider-patient relationship required by law;
- They have evaluated the patient as required by applicable law and professional standards;
- They will comply with applicable prescribing, telehealth, patient-record, privacy, and controlled-substance requirements;
- They will conduct clinically appropriate follow-up and patient monitoring;
- They will communicate material prescription changes or discontinuations to the patient and pharmacy; and
- They have obtained any patient authorization or consent necessary to transmit patient information to Nationwide Compounding.
The prescribing provider remains responsible for patient evaluation, diagnosis, medical necessity, informed consent, treatment selection, dosing decisions, prescribing, and ongoing clinical monitoring.
Nationwide Compounding may receive prescriptions from independent healthcare providers, including providers who evaluate patients through telehealth. Unless expressly stated in a separate written agreement, Nationwide Compounding does not employ, supervise, control, or direct an outside provider’s clinical practice and is not responsible for that provider’s clinical decisions, representations, billing practices, or legal compliance.
Nationwide Compounding may verify provider credentials and prescribing authority and may request supporting documentation when permitted or required by law.
7. Availability and Service Areas
Products, formulations, services, pickup options, delivery options, and shipping availability may vary based on:
- Patient and prescriber location;
- Nationwide Compounding’s licenses and registrations;
- Applicable federal and state law;
- Prescription requirements;
- Controlled-substance requirements;
- Ingredient availability;
- Clinical appropriateness;
- Medication stability and storage requirements;
- Carrier and shipping limitations;
- Pharmacist review; and
- Other legal, quality, safety, or operational considerations.
Certain medications, ingredients, strengths, dosage forms, compounded preparations, controlled substances, or pharmacy services may not be available in every jurisdiction.
Descriptions of medications, formulations, dosage forms, flavors, specialties, turnaround times, or service areas on the Site are for general informational purposes and do not guarantee availability.
Nothing on the Site should be interpreted as an offer to provide pharmacy services or ship prescription medication into a jurisdiction where Nationwide Compounding is not appropriately licensed, registered, or otherwise authorized.
Nationwide Compounding may modify, suspend, restrict, or discontinue a Site feature, medication, formulation, delivery option, or pharmacy service when legally or operationally appropriate.
8. Pricing, Payment, Insurance, and Cancellations
Medication pricing may depend on the prescribed formulation, strength, dosage form, quantity, ingredients, preparation requirements, testing, packaging, shipping method, and other factors.
Unless otherwise stated:
- Pricing and availability are subject to confirmation;
- Prices may change before an order is finalized;
- Insurance coverage is not guaranteed;
- Nationwide Compounding does not participate with any insurance plans;
- All prescriptions are cash; and
- An estimated price is not a guarantee of final cost, coverage, or reimbursement.
Nationwide Compounding is a cash-pay pharmacy and does not bill or submit claims to commercial insurance, Medicare, Medicaid, or other third-party payers. Payment is due directly from the patient or authorized purchaser before the medication is prepared or dispensed, unless otherwise agreed in writing.
Upon request, Nationwide Compounding may provide an itemized receipt that a patient may submit to an insurance plan or other benefit administrator for possible out-of-network reimbursement. Nationwide Compounding does not guarantee coverage or reimbursement, and the patient is solely responsible for determining whether any portion of the cost may be reimbursed.
Because compounded medications may be prepared specifically for an individual patient and may not be reusable or resalable, cancellation, return, and refund options may be limited once preparation has begun or a medication has been dispensed.
Contact Nationwide Compounding promptly if you need to cancel or modify an order. A requested cancellation or modification is not effective until confirmed by Nationwide Compounding.
Nothing in these Terms limits any cancellation, refund, replacement, or other right that cannot legally be waived.
9. Pickup, Shipping, and Delivery
Medications may be available for pickup or shipping only where legally permitted and operationally available.
Preparation, pickup, and delivery timeframes are estimates and are not guaranteed. Delays may occur because of prescription verification, provider response times, clinical review, ingredient availability, quality testing, payment issues, weather, carrier interruptions, holidays, regulatory requirements, or other circumstances outside Nationwide Compounding’s reasonable control.
You are responsible for:
- Providing a complete and accurate delivery address;
- Confirming that the address is appropriate for receiving prescription medication;
- Notifying Nationwide Compounding of address changes before shipment;
- Monitoring delivery and tracking communications;
- Ensuring that an authorized person is available to receive the package when required;
- Retrieving delivered medication promptly;
- Preventing theft or unauthorized access; and
- Following all storage, refrigeration, temperature, and handling instructions.
Do not ask a carrier to reroute, forward, redirect, or hold a medication shipment without first contacting Nationwide Compounding. A reroute or delay may expose the medication to conditions outside the intended delivery process.
Certain medications require refrigeration or protection from excessive heat or cold. Packaging, insulation, coolant, and temperature indicators are intended to support the delivery process but do not eliminate the recipient’s responsibility to retrieve and properly store the medication promptly after delivery.
A medication should not automatically be discarded solely because a coolant or ice pack is no longer frozen. Contact Nationwide Compounding for an individualized assessment if you have questions about temperature exposure or medication condition.
Once delivery has been completed to the address provided, the recipient is responsible for the medication’s security, storage, refrigeration, and handling unless otherwise required by law.
If tracking information indicates that a shipment has been delivered but you cannot locate it, contact Nationwide Compounding and the carrier promptly.
Contact Nationwide Compounding promptly if a shipment is delayed, damaged, opened, delivered to the wrong location, exposed to concerning conditions, or appears to have been tampered with.
Do not use a medication if you have concerns about its identity, labeling, contents, condition, temperature exposure, or integrity until you have spoken with a pharmacist.
Nationwide Compounding may investigate, quarantine, retrieve, replace, correct, or recall a medication when required by law or when quality, safety, or regulatory considerations warrant action. If you receive a recall or safety notice, follow the instructions provided.
10. Electronic Communications
By providing an email address, telephone number, or other contact information, you authorize Nationwide Compounding and its service providers to contact you regarding your inquiry, prescription, order, payment, account, refill, pickup, delivery, quality concern, safety notice, recall, or pharmacy services.
Communications may be sent by telephone, voicemail, email, text message, automated delivery notification, portal message, or another method you authorize. Message and data rates may apply.
Consent to receive marketing communications is not a condition of purchasing a product or receiving pharmacy services. Where required, marketing communications will be sent only with appropriate consent.
You may opt out of marketing text messages by replying “STOP” or following the instructions provided in the message. Opting out of marketing communications does not necessarily prevent Nationwide Compounding from sending transactional, treatment-related, safety-related, recall, prescription, account, delivery, or legally required communications when permitted by law.
Email and standard text messaging may not always be secure. Do not include sensitive medical information in an unsecured message unless specifically instructed to do so through an approved method.
You are responsible for providing current contact information and protecting communications accessible through your email account, telephone, voicemail, or other device.
11. Privacy and HIPAA
Your use of the Site is also subject to Nationwide Compounding’s Privacy Policy.
When Nationwide Compounding creates, receives, maintains, or transmits protected health information in its role as a pharmacy or healthcare provider, that information is handled in accordance with applicable privacy laws and Nationwide Compounding’s HIPAA Notice of Privacy Practices.
The Privacy Policy generally describes information practices associated with the Site. The HIPAA Notice of Privacy Practices describes permitted uses and disclosures of protected health information and patients’ rights regarding that information.
If these Terms or the Privacy Policy conflict with the HIPAA Notice of Privacy Practices concerning protected health information, the HIPAA Notice of Privacy Practices will control.
Nothing in these Terms constitutes an authorization for the use or disclosure of protected health information when a separate written authorization is required by law.
The Site may use cookies, analytics tools, pixels, log files, fraud-prevention tools, bot-detection tools, and similar technologies to operate and secure the Site, remember preferences, understand Site use, prevent fraud, and improve functionality. Additional information regarding these technologies and available choices may be provided in the Privacy Policy or applicable cookie notice.
12. Prohibited Conduct
You may not:
- Use the Site for an unlawful, fraudulent, deceptive, abusive, or unauthorized purpose;
- Attempt to obtain medication without a valid prescription when one is required;
- Submit a forged, altered, fraudulent, stolen, or unauthorized prescription;
- Misrepresent your identity, credentials, authority, medical information, location, or relationship to another person;
- Access another person’s account, records, prescriptions, or information without authorization;
- Interfere with the operation, security, availability, or performance of the Site;
- Introduce viruses, malicious code, ransomware, automated attacks, or other harmful technology;
- Attempt to bypass authentication, access controls, rate limits, or security measures;
- Probe, scan, test, or exploit Site vulnerabilities without prior written authorization;
- Conduct penetration or security testing without prior written authorization;
- Scrape, crawl, harvest, index, copy, or systematically extract Site content without written permission;
- Use bots, scripts, browser automation, or other automated tools to access or collect Site content without permission;
- Use Site content to create a commercial dataset, competing service, searchable repository, or content archive;
- Use Site content to train, fine-tune, evaluate, ground, augment, or otherwise develop an artificial-intelligence, machine-learning, or large-language-model system without prior written permission;
- Reverse engineer or attempt to discover the Site’s source code or nonpublic functionality;
- Violate another person’s privacy, confidentiality, contractual, publicity, or intellectual-property rights;
- Resell, transfer, distribute, divert, or share medication obtained through Nationwide Compounding;
- Use the Site to facilitate unlawful prescribing, dispensing, distribution, or diversion of medication;
- Impersonate Nationwide Compounding or falsely suggest an affiliation with Nationwide Compounding; or
- Assist another person in engaging in prohibited conduct.
Nationwide Compounding may investigate suspected violations and may restrict, suspend, or terminate access to the Site if it reasonably believes these Terms or applicable law have been violated.
13. Intellectual Property
The Site and its content—including text, graphics, photographs, videos, audio, logos, trademarks, service marks, icons, page layouts, software, design elements, educational materials, provider resources, downloadable materials, tools, calculators, protocols, illustrations, and other content—are owned by or licensed to Nationwide Compounding and protected by applicable intellectual-property laws.
Nationwide Compounding Rx® and its associated names, logos, marks, slogans, and branding may not be used without prior written permission.
You may access and print reasonable portions of publicly available Site content for personal, noncommercial, informational use.
Without prior written authorization, you may not:
Reproduce, republish, modify, translate, distribute, sell, license, publicly display, or create derivative works from Site content;
- Remove copyright, trademark, or proprietary notices;
- Use Site content in commercial marketing or educational materials;
- Present Site content as your own;
- Use Nationwide Compounding’s name or branding in a manner suggesting sponsorship, endorsement, affiliation, or approval; or
- Use Site content for artificial-intelligence training, dataset development, automated content generation, or a competing service.
Nothing on the Site grants an implied license or ownership interest in Nationwide Compounding’s intellectual property.
14. User Submissions
The Site may allow you to submit inquiries, forms, prescriptions, supporting documents, photographs, reviews, testimonials, suggestions, or other materials.
You represent that:
- The information you submit is accurate and complete;
- You are legally authorized to submit it;
- Any prescription or medical document submitted is authentic and has not been forged, altered, or fraudulently obtained;
- You have any authorization or consent necessary to submit information concerning another person; and
- Your submission does not violate applicable law or another person’s rights.
You grant Nationwide Compounding permission to use submitted materials as reasonably necessary to respond to your request, provide pharmacy or customer-support services, process prescriptions and orders, investigate quality or safety concerns, operate and secure the Site, comply with legal obligations, or fulfill another purpose to which you have agreed.
Protected health information and personal information will be handled in accordance with applicable privacy laws and Nationwide Compounding’s privacy practices.
Nationwide Compounding will not publicly use a patient testimonial, photograph, medical story, or identifying health information for marketing purposes without any authorization or consent required by law.
Testimonials and reviews reflect individual experiences and do not guarantee that another person will experience the same or similar results.
You are responsible for protecting your account credentials and notifying Nationwide Compounding promptly if you believe an account, prescription, document, payment method, or personal information has been accessed or used without authorization.
Electronic submission does not guarantee receipt, acceptance, or processing. Contact Nationwide Compounding directly if a request is urgent or you do not receive confirmation.
15. Third-Party Links
The Site may contain links to or integrations with websites, payment processors, delivery services, telehealth providers, healthcare practices, social media platforms, or other resources operated by third parties.
Nationwide Compounding does not control and is not responsible for the availability, accessibility, security, content, products, services, clinical practices, privacy practices, or terms of third-party services.
A link, referral, integration, or business relationship does not necessarily constitute an endorsement, sponsorship, partnership, or guarantee.
Your use of a third-party website or service is governed by that third party’s policies and terms. You should review its privacy and security practices before providing personal or medical information.
The Site may now or in the future include automated chat, virtual-assistant, search, or artificial-intelligence-assisted features. These features are provided for general administrative, navigational, or informational assistance and are not a substitute for consultation with a pharmacist or prescribing provider.
Automated responses may be incomplete, inaccurate, or inappropriate for an individual situation. They should not be relied upon to diagnose a condition, select a medication, modify treatment, interpret an adverse reaction, or provide emergency assistance.
16. Disclaimer of Warranties
Nationwide Compounding makes reasonable efforts to keep Site information accurate and current. However, errors, omissions, outdated information, technical issues, or interruptions may occur.
To the fullest extent permitted by law, the Site and its general informational content are provided on an “as is” and “as available” basis.
Nationwide Compounding does not guarantee that:
- The Site will always be available, uninterrupted, secure, or error-free;
- All information will be complete, current, or free of errors;
- Every medication, formulation, service, price, or feature will remain available;
- Electronic submissions will always be successfully transmitted or received;
- Automated or third-party features will always be accurate; or
- All technical problems will be corrected immediately.
Nationwide Compounding disclaims warranties regarding the operation of the Site, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the extent permitted by law.
These disclaimers apply to the Site and its general informational content. They do not eliminate professional obligations applicable to pharmacy services or any warranty, duty, remedy, or responsibility that cannot legally be excluded.
Nationwide Compounding may correct errors, remove content, and update the Site without prior notice.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Nationwide Compounding and its owners, officers, directors, employees, pharmacists, contractors, licensors, vendors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:
- Access to or inability to access the Site;
- Reliance on general informational Site content;
- Website interruptions or technical errors;
- Delayed or unsuccessful electronic submissions;
- Unauthorized access caused by circumstances outside Nationwide Compounding’s reasonable control;
- Third-party websites, services, providers, or automated features;
- Misuse of the Site by a user or another person; or
- Failure to retrieve, secure, refrigerate, store, or properly handle medication after confirmed delivery.
Nationwide Compounding is not responsible for Site or administrative delays caused by severe weather, natural disasters, public-health emergencies, power or internet outages, cyber incidents, carrier disruptions, supplier interruptions, ingredient shortages, recalls, governmental actions, changes in law, or other events outside its reasonable control.
Nothing in these Terms limits professional pharmacy obligations, liability for gross negligence or willful misconduct, violation of law, or any right, remedy, duty, or liability that cannot legally be limited or waived.
Some jurisdictions do not allow certain exclusions or limitations of liability. Accordingly, some limitations may not apply to you.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Nationwide Compounding and its owners, officers, directors, employees, pharmacists, contractors, and service providers from third-party claims, liabilities, damages, judgments, and reasonable costs arising from:
- Your unlawful, fraudulent, or unauthorized use of the Site;
- Your material violation of these Terms;
- Information or materials you knowingly submit without authorization;
- Your infringement of another person’s rights;
- Fraudulent, deceptive, or abusive activity conducted through your account;
- Your unauthorized alteration, resale, transfer, sharing, or distribution of medication; or
- our misuse of Site content.
This provision does not require a patient to indemnify Nationwide Compounding for Nationwide Compounding’s own professional negligence, gross negligence, willful misconduct, or violation of law.
19. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where federal law or the nonwaivable law of another jurisdiction applies.
Subject to applicable law, any legal action concerning the Site or these Terms must be brought in a state or federal court with jurisdiction in Maricopa County, Arizona.
You consent to the personal jurisdiction of those courts.
If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in effect. The affected provision will be limited or modified to the minimum extent necessary to make it enforceable when legally permitted.
Failure by Nationwide Compounding to enforce a provision of these Terms does not waive the right to enforce it later.
Nothing in these Terms limits any consumer, patient, privacy, or statutory right that cannot legally be waived or restricts the authority of a governmental or regulatory agency.
20. Changes to These Terms
Nationwide Compounding may revise these Terms periodically to reflect changes in the Site, pharmacy services, applicable law, technology, or business practices.
When these Terms are updated, the revised “Last Updated” date will appear at the top of the page. Changes become effective when posted unless otherwise stated.
Continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
These Terms, together with Nationwide Compounding’s Privacy Policy, HIPAA Notice of Privacy Practices, and any additional terms presented for a specific service, constitute the agreement between you and Nationwide Compounding regarding use of the Site.
Additional provider agreements, patient acknowledgments, consent forms, financial policies, prescription terms, or program-specific agreements may apply to particular pharmacy services. If a service-specific agreement conflicts with these Terms, the more specific agreement will control for that service.
If these Terms conflict with the HIPAA Notice of Privacy Practices concerning protected health information, the HIPAA Notice of Privacy Practices will control.
21. Accessibility
Nationwide Compounding seeks to make the Site accessible and usable for individuals with disabilities.
If you experience difficulty accessing Site content or functionality, please contact Nationwide Compounding and describe the webpage involved, the accessibility issue, and the type of assistance needed.
Nationwide Compounding will make reasonable efforts to provide the information or service through an accessible alternative when appropriate and reasonably available.
22. Contact Us
Questions concerning these Terms may be directed to:
Nationwide Compounding Rx®
14000 N. Hayden Road, Suite 104
Scottsdale, Arizona 85260
Telephone: 480-499-8379
Business Hours: Monday through Friday, 7:00 a.m. to 3:30 p.m. Arizona time
For medication-specific questions, ask to speak with a pharmacist.
For privacy questions or complaints involving protected health information, use the contact information provided in Nationwide Compounding’s HIPAA Notice of Privacy Practices.
Do not use this contact information for a medical emergency. Call 911 or seek immediate medical attention if you believe you are experiencing an emergency.
Your privacy is our priority.
We handle your information with care and cofidntiality.
We handle your information with care and cofidntiality.
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Focused on what matters most: your health.
Better Medicine. Better Outcomes.
Have questions about our services or need assistance? We’re here to help.



